Significant Cost Savings

Single Sign-On reduces the cost and time associated with managing multiple passwords. Most corporate users experience “password fatigue” when they are required to remember many passwords in order to perform their daily tasks.

Password fatigue causes users to forget passwords due to the overwhelming number and combination of passwords they must remember. Unfortunately, forgotten passwords equate to calls to the Help Desk. According to Gartner Group, approximately 30% of all Help Desk calls are for password-related problems.¹ The maXecurity products reduce, or even eliminate, these problems by standardizing on a single login screen with a single password for all web-based applications.  The result is significant cost savings.

To calculate your organization's savings in both wasted productivity (e.g. users needing to lookup, or attempt multiple passwords) and in unnecessary staffing costs for your Help Desk, please visit our ROI page.

Enhanced User Experience

Single Sign-On improves the user experience and reduces security vulnerabilities.

The proliferation of corporate web sites have led to an increased number of user requirements for passwords and different password policies for each web site. According to online-security experts at NTA Monitor, most corporate users have 21 accounts that require a password. Users spend an inordinate amount of time managing their usernames and passwords, especially because most sites require different password combinations (e.g. 6 characters where 1 must be uppercase, 8 characters which must include a digit, etc.), and because the passwords expire at different times, forcing the user to have different passwords for each application at any given time.

Managing several passwords wastes valuable time and decreases security effectiveness because users simplify their passwords such that they become vulnerable to cracking.  Users also write passwords on Post-It notes, completely defeating the purpose.  By minimizing the number of usernames and passwords a user must remember, having a single password policy, implementing a single password expiration, and eliminating all but one login prompt, the users have a greatly improved experience and are willing to choose more complex, and thus more secure, passwords.

 

¹ Gartner IT Security Summit, 2005